General Information

CAN I PURCHASE A PAPER TWIST GIFT CERTIFICATE?
Yes! Gift certificates are available in denominations of $25, $50, $100.  Please contact us at orders@shoppapertwist.com to purchase a gift certificate.

HOW DO I CONTACT PAPER TWIST?
We love it when customers call, email, or stop by. Please feel free to reach us Monday – Saturday between 10 AM and 6 PM EST by phone, fax or email. We are glad to answer a question, help you shop or match a ribbon to the perfect wrap just for you!

CAN I SPEAK WITH SOMEONE IF I HAVE ADDITIONAL PRODUCT QUESTIONS?
Our sales associates will be happy to help you during our regular hours.

Please feel free to reach us Monday – Saturday between 10 AM and 6 PM EST by phone, fax or email: 704-366-3100 phone, 704-366-3130 fax, orders@shoppapertwist.com

WHAT CREDIT CARDS DO YOU ACCEPT?
We accept American Express, Visa & MasterCard.

DO YOU CHARGE SALES TAX?
All orders shipped within North Carolina will be charged sales tax of 8.25%.

The prices displayed within this website are quoted in U.S. Dollars and are valid and effective only in the United States.

CAN YOU CONFIRM PRODUCT COLORS?
We have made every effort to display as accurately as possible the colors of our products that appear on www.shoppapertwist.com. However, the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Should you require a sample swatch before your order, please email orders@shoppapertwist.com and we can send you a swatch or photograph for a nominal shipping charge.